Job Postings - Support Staff

To apply for any one of the following positions, please go to the University Human Resource Services website. Applications sent directly to our office will not be taken into consideration.

Position Title:  Computer Coordinator
Rank:  SSOH
List #: 13453

The Computer Coordinator provides technical computing support for Library servers and workstations on the Bloomington Campus. This position identifies and repairs technical issues; determines user’s computing needs after consultation; makes recommendations on hardware and software packages; installs, maintains, and upgrades computer hardware, operating systems, networking components, and application software; serves as a resource in answering technical questions relating to Windows and Mac based systems. In addition this position Adds/Removes/Updates user permissions and computing objects in an Active Directory based environment; adds and maintains Exchange resources on client systems; develops and updates user support documentation for equipment and software utilized by the department; helps train and instructs users on proper usage of applications and best computing practices.


Required: Associates degree in computer science or a closely related field. Directly related work experience may be substituted at a ratio of two years of progressively more responsible experience for each year of education.

Minimum: One year experience supporting Windows in a production computer environment.

Preferred:  Prior experience with IU systems. Two years of Testing, Installing, Configuring, and Supporting Windows operating systems in a production environment. Familiarity with various program languages.

Experience supporting latest Microsoft Windows and Macintosh client operating systems; experience with Windows Active Directory, Exchange, and common email clients; Understands networking fundamentals (LAN/WAN) and Internet messaging protocols (SSH, SSL, SMTP, IMAP, POP, MAPI); Understands existing industry best practices in regard to IT security.  Experience supporting a wide range of hardware, including printers, scanners, and mobile devices.  Excellent communication, organization and time management skills.  Demonstrated problem solving ability. Good interpersonal skills, including a demonstrated ability to interact tactfully and courteously with faculty, staff, students and other library users.  The ability to work independently while maintaining a high level of productivity and accuracy.

Indiana University is an Equal Opportunity/Affirmative Action Employer committed to excellence through diversity. Indiana University has a strong commitment to principles of diversity and in that spirit seeks a broad spectrum of candidates including women, minorities, and persons with disabilities.

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